Our latest white paper addresses the Retail Energy Providers’ costly cycle of customer churn – losing customers, buying them back, and repeating the process.

CEO Peter Weigand  draws on his experience in the industry to discuss the hidden costs of reliance on customer book acquisitions and win-back programs.

“The lose customers, buy them back cycle may be great for entrepreneurs flipping small retailers, but it’s a drain on the bottom line for large REP book buyers.”